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FREQUENTLY ASKED QUESTIONS

  • I need an electrician, how do I schedule?
    You have a couple different ways to get on our schedule! The easiest and quickest way to get on our schedule (especially if it is an emergency) is to give us a call! We'll be able to quickly get all of your information and get you on the schedule. You can also send us a text (302-602-0007) or email (jguhl@parklightelectric.com) but response time may be longer.
  • How much is this going to cost?
    At Parklight, our pricing for electrical services varies depending on the type of work needed, the scope of the project, and the materials required. We offer transparent, up-front and competitive pricing, and we are happy to provide you with a personalized quote based on your specific needs. Our goal is to ensure you receive high-quality electrical services at a fair and honest price.
  • Why should I use Parklight Electric?
    We know there are a lot of choices out there and making a decision can be daunting. Who do you invite into your home? At Parklight, we pride ourselves on providing reliable, professional, and top-quality electrical services for all of our clients and because we only do residential, we are very skilled and experienced in treating your home like our own. We prioritize safety, efficiency, and customer satisfaction in every project we undertake. Whether you need a complete electrical system overhaul, troubleshooting for a specific issue, or installation of energy-efficient lighting, our team is dedicated to delivering superior results. Additionally, we offer transparent pricing, clear communication, and a commitment to meeting deadlines. When you choose Parklight, you can trust that your electrical needs will be met with precision and care. Afterall, we are Your Neighborhood Electrician.
  • Are you licensed and insured?
    Yes to both! Feel free to ask for copies of our Delaware Master License, our Delaware business license, any individual town licenses, our Delaware Contractor License and our Certificate of Insurance.
  • Why are you "The Neighborhood Electrician"?
    At Parklight Electric, our focus is only on residential projects. We are in dozens of homes, just like yours, every single week, day in and day out. . By focusing solely on residential projects, we are able to prioritize the unique needs of our residential clients, ensuring that each project receives the attention to detail it deserves. Our expertise in residential electrical work allows us to offer specialized solutions tailored to the specific requirements of homes, ensuring safety, efficiency, and functionality. With our exclusive focus on residential projects, we are able to stay up-to-date with the latest trends, codes, and technologies within the residential electrical industry, ultimately delivering superior results to our valued clients.
  • What payment methods do you accept?
    Cash, Checks, All major credit credit cards including Visa, Mastercard, American Express, and Discover, Zelle, Venmo and ACH transfers. We also offer financing! Payment is due at time of service unless otherwise discussed. As a small business, it is greatly appreciated when paid with Cash, Checks or Zelle, in order to keep our processing fees as low as possible.
  • Do you offer financing?
    Yes, we do with options as low as 0 % with approved credit! Give us a call to get more info and fill out an application!
  • What can I expect on the day of my estimate?
    On the day of your appointment, you will receive a text message when our Master Electrician is headed your way. Yes, you read that correctly! You will be dealing directly with a Master Electrician with over 20 years experience. Not a salesman, not a technician. We're not there to do a sales pitch. We're there to provide you with top notch electrical information. If you're just receiving an estimate, our Master Electrician will will carefully assess the scope of the project, listen to your specific needs, and gather the information needed to provide you with a detailed and transparent estimate for the work to be done. Depending on the scope of the project, we may do the estimate on site or may email it over as soon as possible. We believe in offering accurate and fair pricing, and we will take the time to answer any questions you may have about the estimate, our process, or the services we offer. At Parklight, we are committed to delivering high-quality electrical solutions and excellent customer service, so you can trust that our estimate will accurately reflect the work needed to address your electrical needs.
  • What can I expect on the day of my service?
    On the day of your appointment, you will receive a text message when our Master Electrician is headed your way. Yes, you read that correctly! You will be dealing directly with a Master Electrician with over 20 years experience. Not a salesman, not a technician. We're not there to do a sales pitch. We're there to provide you with top notch electrical information. They will be fully equipped with all the necessary tools and materials to complete the task efficiently. Our team members are trained to work with precision and care, ensuring the safety and functionality of your electrical systems. Throughout the service, our electricians will communicate with you, providing updates and answering any questions you may have. After the work is completed, they will clean up the work area, leaving your space as tidy as they found it. Overall, you can expect friendly, knowledgeable, and reliable service from Parklight's electricians, focused on meeting your needs and exceeding your expectations.

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